Returns and guarantee

This is a translation provided for convenience. In case of any discrepancy, the Lithuanian text prevails.

Delivery

All services are delivered electronically, with activation within 15 min. of payment confirmation. No physical goods are shipped.

Refunds

We refund the money if the service was not provided, we could not activate it, or it does not match the description and the problem could not be fixed.

For an activated service that the consumer expressly agreed to start immediately, the 14-day right of withdrawal no longer applies (see the terms of purchase).

Money is refunded by the same method that was used to pay, within 14 days of the refund being confirmed.

Guarantee and complaints

If a service does not work or the data is wrong, write to info@aboneta.com and state your order number. We answer a complaint within 5 working days.

Subscriptions (e.g. “Я+”) are sold for the annual plan only; a refund is possible as long as the subscription has not been activated.

Company details

  • Seller: UAB „Altaima“
  • Company code: 124563218
  • VAT code: LT245632113
  • Registered office: Vaduvos g. 24-9, LT-02307 Vilnius
  • E-mail: info@aboneta.com
  • Phone: +37060388882
Returns and guarantee — Aboneta